Scale your operational team to new heights and leverage multi-layered security features through service now management capabilities
Increase your operational effectiveness and lower operational expenses by using service now to reduce the time necessary for problem identification, troubleshooting and communication with Juniper Networks technical support
Dramatically simplify operational processes through self-diagnosis and automated incident reporting to significantly reduce mean-time-to-resolution (MTTR), increase uptime, allowing staff to concentrate on higher priority tasks that drive the business
Increase operational efficiency by automating detailed inventory management
Improve operational stability with early identification of incidents that are reported in real-time, allowing for preemptive diagnosis and repair, increasing the availability of your network
Juniper Care combines traditional 24 x 7 support, E-Support, E-Learning, and Service Automation. More than a simple break-fix service, Juniper Care helps you to meet network demands with technical and operational support designed to keep your network running reliably while protecting your high-performance networking investment.