Telephone/Web-based Support - for basic configuration assistance 24x7
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - access to Dell SonicWALL's electronic support tools
Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support 24x7 is an around-the-clock support service.